Privacy Policy

This privacy notice describes how we collect and use the personal information of users of our Service, defined as websites and social media accounts operated by Cloudforests. The personal information that we collect is used only for providing and improving our Service - we will not share your information with any other person or organisation except as described in this Privacy Policy.

Who we are

Cloudforests Ltd. (“Cloudforests”, “we” or “us”) operates the www.cloudforests.ie website. We would like to provide you with details of the extent to which we process your personal information as a user of that website.

For the Privacy Policy of Stepping Stone Forests Ltd (which operates public and private events on behalf of Cloudforests, and which operates the www.cloudforests.earth website), please refer to this page.

Types of data collected

While using our Service, we may ask you to provide us with certain personal information that can be used to contact or identify you. Personal information may include, but is not limited to:

  • Email address

  • First and last name

  • Phone number

  • Usage data

  • Where you make a purchase from our online store: Postal and billing addresses, payment information

How is your personal data collected?

We may obtain personal information when you fill in and submit a contact or information form through our website, or sign up to our mailing list.

Why do we collect your personal data?

We may process and retain your personal data in the following ways:

  • Publication in print and online: We may use photographs or videos from events provided by Stepping Stone Forests Ltd. on the Cloudforests websites or social media channels (Twitter, Facebook, YouTube, instagram, LinkedIn and any social/digital platforms), as well as in our annual reports and promotional material.

  • To contact you: We may use your contact information to send you newsletters, information and updates about upcoming or past events, and other emails relating to Cloudforest projects.

  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

How long do we keep your data?

We only retain your personal information for as long as necessary to fulfil the purpose it was collected for. If you sign up to our mailing list, contact information to communicate with you will be kept until you withdraw your consent or unsubscribe to receiving communications.

Deleting Your Personal Data

You have the right to delete or request that we assist in deleting the personal data that we have collected about you. You may contact us to request access to, correct, or delete any personal information that you have provided to us. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analysing how our Service is used.

We want to inform our Service users that these third parties may on occasion have access to your personal information in order to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Children’s personal information

Where students participate in school events coordinated by Stepping Stone Forests Ltd. (operating as Cloudforest Events) and arrangements have been made with the school whereby parental consent has already been granted to the school, they may share with us photographs or record video capturing groups of students in action at the event. We do not record or accompany photos with children’s names under any circumstances. Please refer to the Stepping Stone Forests Ltd. Privacy Policy here.

Website usage data

We want to inform you that whenever you visit our websites, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Cookies are files containing small amounts of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Data security

We value your trust in providing us your personal information, thus we strive to use appropriate means of protecting it. In addition, we limit access to your personal information to only those employees, agents and contractors who are authorised to access your data. However, no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to other websites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

How to contact us

If you have any questions, concerns or suggestions about our Privacy Policy, please contact us at community@cloudforests.ie.